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Sales Support Specialist

Sales Support Specialist

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As a Sales Support Specialist, you will be the point of contact for customer queries about products and services, providing support for sales representatives. You will make certain that all sales employees have the material needed to fulfil their job duties, following ATCOM’s Sales Procedure.

You will be a solid member of our Sales Department, with active participation in all of our team’s meetings, the creation and organization of new sales plans, as well in the continuous improvement of the day-to-day procedures. Finally, you will work with the administrative employees, assisting them to achieve their goals by offering Back Office support and act as a liaison between ATCOM’s departments and vendors.

responsibilities

  • Generate and process new sales leads as necessary
  • Answer phone calls from customers and deal with complaints and problems as they arise
  • Take sales information and put it into an easily readable format or system
  • Follow up with customers to make sure that they are satisfied with a particular product and/or service
  • Make sure that sales persons are on track with sales goals & provide all necessary data and reports
  • Always keep an eye out for recurring customer issues and report internally as necessary
  • Arrange appointments with clients and sales team
  • Update all contact information for clients in established database

skills & experience

  • Ability to cultivate & maintain relations with new and existing customers
  • Enthusiastic team player with initiative, proactivity, self-motivation & willingness to learn
  • Time management skills and ability to prioritize are critical
  • Strong interpersonal, verbal and written communication skills in Greek and English
  • Basic math and administrative skills & advanced computer literacy in office applications
  • Professional reporting & documentation skills
  • Ability to work well under pressure, meet tight deadlines and multitask

benefits

  • Stable job in professional team
  • Private health care, employees’ benefits
  • Competitive compensation package
  • Excellent working environment
  • Exceptional career opportunities