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Sr Systems Engineer

Sr Systems Engineer

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This position is responsible for the operation, maintenance and delivery of services in ATCOM Cloud Systems, the majority of which stated in Microsoft Azure Cloud Ecosystem and its Subsidiaries systems (Office 365 Collaboration Platform). As a member of our team, you will apply Root-Cause operation break fixes and other proactive maintenance activities to keep services up and running, while adhering to agreed service levels.

As a Senior Systems Engineer, you will provide automation solutions of manual tasks performed by infrastructure support, develop solutions using available tools and technologies and assist in problem resolution with hands-on participation. You will operate in complex, highly-secure and highly-available operation environments, and interact with technology experts (internal and external / vendors). Moreover, you will follow ATCOM’s processes and methodologies and work closely with functions across the company, including Development, Quality Assurance and Project Implementation of Cloud Services Unit opportunities and deliverables.

responsibilities

  • Install, configure, upgrade, maintain & troubleshoot a wide range of software, systems and services. Perform upgrades, investigate error messages & determine solutions in existing ATCOM Cloud environments.
  • Respond to internal or external requests for service and determine nature to provide support, liaising with the appropriate departments.
  • Evaluate system performance issues, including availability, utilisation and throughput.
  • Learn and demonstrate Microsoft Azure and Office365 Workspaces system standards & best practices. Enhance skillset through self-study and/or training.
  • Work closely with other network and systems administrators, reporting to IT manager and/or Cloud Services Director.
  • Develop and maintain technical documentation, regarding all Clients Cloud Deliverables.

skill & experience

  • Degree in ICT or related discipline. Postgraduate Degree in ICT, will be considered as a plus.
  • 3-5 years of real-world working experience in the ICT field (preferably in Cloud Services), in: Server systems (DELL) Networking (Basic Knowlege) OS (MS Windows Servers 2012R2 and above, MS SQL Servers 2016 and above, Basic Linux administration Ubuntu - Debian).
  • As well as in: Virtualization (Microsoft Azure Cloud, AWS, Google Cloud, VMware Private Clouds).
  • Related certifications will be considered as assets.
  • Additionally in: Kubernetes - Docker (Microsoft Azure Kubernetes Service, Azure container registry, Helm Charts).
  • CI/CD background in Azure DevOps, will be considered as a plus.
  • Excellent verbal and written communication skills in English. Other languages will be considered an asset.

benefits

  • In-house training & education
  • Health care (private insurance)
  • Competitive compensation package
  • Excellent career prospects