This position is responsible for the operation, maintainance and delivery of ATCOM cloud systems, majorly in the Microsoft Azure Cloud Ecosystem and its Subsidiaries systems (Office 365 Collaboration Platform), on a 24/7 basis.
The role-holder will apply root cause operation break fixes and other proactive maintenance activities to keep services up and running, while adhering to agreed service levels.
We will need you to provide automation solutions of manual tasks performed by infrastructure support, develop solutions using available tools and technologies and assist in problem resolution with hands-on participation.
You will operate in complex, highly-secure, highly-available operations environments and interact with technology experts (internal and external / vendor). Moreover, we expect you to follow the company's processes and methodologies, working closely with functions across ATCOM, including Development, Quality Assurance and Project Implementation of Cloud Services Unit opportunities and deliverables.