Search
A good system shortens the road to the goal

Systems Engineer

Systems Engineer

SYSTEM THINKING IS A DISCIPLINE OF SEEING WHOLE

SCROLL
TOGETHER
LET'S CREATE
THE PROJECTS
OF TOMORROW
CV
SUBMIT YOUR CV

This position is responsible for the operation, maintainance and delivery of ATCOM cloud systems, majorly in the Microsoft Azure Cloud Ecosystem and its Subsidiaries systems (Office 365 Collaboration Platform), on a 24/7 basis.

The role-holder will apply root cause operation break fixes and other proactive maintenance activities to keep services up and running, while adhering to agreed service levels.

We will need you to provide automation solutions of manual tasks performed by infrastructure support, develop solutions using available tools and technologies and assist in problem resolution with hands-on participation.

You will operate in complex, highly-secure, highly-available operations environments and interact with technology experts (internal and external / vendor). Moreover, we expect you to follow the company's processes and methodologies, working closely with functions across ATCOM, including Development, Quality Assurance and Project Implementation of Cloud Services Unit opportunities and deliverables.

responsibilities

  • Install, configure, upgrade, maintain & troubleshoot a wide range of software, systems and services.
  • Respond to internal or external requests for service and determine nature to provide support.
  • Promote & maintain high-quality, professional collaboration with all internal and external customers.
  • Learn and apply your knowledge in Microsoft Azure and Office365 Workspaces system standards & best practices
  • Work closely with other network and systems administrators, reporting to IT manager and/or Cloud Services Director.
  • Develop & maintain technical documentation, ensure all service level agreements and related service objectives are met
  • Work on shifts on a 24/7/365 day basis, for client support

skill & experience

  • Strong IT background, with minimum 2 years working experience in the following areas: Server systems (HP, DELL) Networking (Basic Knowlege) OS (MS Windows Server, MS SQL Server, Basic Linux) Virtualization (Microsoft Azure Cloud)
  • Degree in Computer Science or equivalent experience
  • Excellent verbal and written communication skills, excellent English communication skills; both verbal and written; other languages will be considered an asset
  • Ability to: work well under pressure and meet set deadlines, manage multiple tasks or projects, work well in multi-cultural environments

benefits

  • In-house training & education
  • Health care (private insurance)
  • Paid training
  • Attendance to conferences and events
  • Competitive compensation package
  • Excellent career prospects